Instead, the missive vaguely points to a violation of terms, and may ask you to contact customer support. Rarely is a specific reason given for the cancellation. Sometimes, the casino will respond that the withdrawal has been canceled. When requesting a withdrawal, there is a pending period of up to 48 hours, during which time the casino reviews the request. This is the most common reason for complaint. The following are reasons you may need to raise the red flag. Bad seeds do exists, and it’s only players like us who can stop them. That being said, there are reasons to suspect rogue behavior. It’s all detailed in the terms and conditions that so many of us never read. Payments are slow because operators wait two days before processing withdrawals. ID verification is so strict because regulations require it. I’ve been gambling online for nearly 20 years, and let me tell you, this is all normal behavior from internet casinos. Others think the withdrawal process is taking too long – that they’ve been duped and their money isn’t coming. Some think they’re being swindled because they aren’t providing sufficient proof of ID verification. They play some games, win a few bucks, and request a cash out. They make a deposit, and the funds move instantly. The majority of complaints come from newcomers to the online casino market who don’t know what to expect.

Northwest Territory – Nunavut – Ontario – Prince Edward Island – Quebec – Saskatchewan – Yukonġ. They are quick and highly capable…Ĭontact Regulatory Body: When all else fails, it’s time to turn to the government body that licenses the operator the very authority the casino answers to in regulatory matters…Īlberta – British Columbia – Manitoba – Newfoundland & Labrador – New Brunswick – Nova Scotia Report to Watchdog: When support won’t help, and you’ve done nothing wrong, it’s time to turn to an online casino watchdog. Review the T&C: Once you’ve determined the issue, you may need to review the website’s terms and conditions to ensure you haven’t, in fact, broken any rules… Do it the right way, and the odds will favor justice.ĭefine Rogue: What has the casino done wrong, and does it constitute rogue behavior? The most common issues revolve around non-payment and violation of terms…Ĭontact Casino Support: The very first thing you must do is contact the online casino’s customer support team. Skip any single step, and it could result in your loss of the battle. Reporting a rogue online casino is a matter of due diligence.

When you believe a gambling website is committing fraud, there are a number of steps you can take to resolve the situation.

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